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Adobe Reader 8 eating CPU usage

posted on Tue, June 19th, 2007

Adobe Updater eating CPU usage I've just installed the latest version of Adobe Acrobat Reader and was shocked by the CPU usage of the updater process. Every time the Adobe Updater starts my laptop is just not usable any more. It's not even possible to kill the process in my case or just logout and login. I have to perform a full restart to kill the process and to get back to a normal state. What's even worst is that there is no bug fix or support for that problem from Adobe although the problem is known since the beginning of the year. In my case I could solve the problem in prohibiting the internet access for the updater process through my firewall.

Some interesting discussions:


 
 

Comments

1
.(JavaScript must be enabled to view this email address) on
Jul 04, 2007

I suggest you find the file AbobeUpdate.dll in Program Files/Adobe/Reader 8.0/Reader
and rename it or delete it. It should fix the problem. You probably won't then be able to update it but you can't win them all.

2
Lars on
Jul 04, 2007

Thanks Bob, but the firewall blocking works good at the moment, but I will consider the deletion of the file if it happens again.

3
Ruediger Zwarg on
Jul 05, 2007

May I point you to a fix I successfully applied: http://blog.stealthpuppy.com/deployment/disable-adobe-updater-with-adobe-customization-wizard-8

In short:
Get the Adobe Customization Wizard 8, the original setup and a transformation file from above site (or create yourself) to generate a customized setup without all the online stuff. It's easy. Try!

Cheers, Rudy

4
Lars on
Jul 05, 2007

Thanks Rudy, that worked like a charm. mission accomplished ;)

5
PDF User on
Feb 07, 2008

Well.. this is the tips that I'm looking for.
I notice that my PC is slower when opening Reader 8.

Thank's for the tips people, there goes one of my problems

6
Lars on
Mar 19, 2008

There is an update, which takes care of the 100% cpu usage of the adobe acrobat updater.
Here the links:
Knowledge Base article
Update Link

 
 

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